What We Collect and Why We Use It
When you open an account with us, we collect the details you submit during registration — your name, contact details, and the e-wallet identifier you use for transactions, whether that is DANA, OVO, or GoPay. We also collect data generated by your activity: login timestamps, session
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length, device type, and pages visited. This data is used to verify your identity, process deposits and withdrawals, and keep your account secure. We do not sell your personal data to third parties. We may share limited information with payment processors — for example, the wallet
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reference number when a GoPay or OVO transfer is confirmed — strictly to complete your transaction. Analytics data is collected in aggregate and cannot be traced back to an individual account. We retain your account data for as long as your account remains active and for
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a period afterward as required by applicable regulations where our service is available. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion by contacting our support team. Availability of this service depends on local law
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and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.